Literature review on customer satisfaction in hotel industry

By | 22.05.2017

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The Literature Review On Customer Satisfaction In Hotel Industry Game

Guest Editor: Norah McRae Norah McRae, Nancy JohnstonAsia-Pacific Journal of Cooperative Education, 17 4 , 337-348Work-integrated learning WIL ; experiential education; learning outcomes; WIL Global Framework Building on the work completed in BC that resulted in the development of a WIL Matrix for comparing and contrasting various forms of WIL with the Canadian co-op model, this paper proposes a Global Work-Integrated Learning Framework that allows for the comparison of a variety of models of work-integrated learning found in the international post-secondary education system. Students should engage in both academic content requirements and in their own personal development process within a monitored and self managed framework.

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